this database includes detailed and broad review of Business Process Outsourcing and Shared Service Centre facilities located in 19 countries of Central and Eastern Europe with Russia; each record of database includes:

• facility name
• location
• year of establishment
• customer characterstics
• profile description
• industries served
• investors' name (its country of origin)
• employment data 2007-2010 (with reasonable projections)

The database constitutes a good supplement for the report on BPO/SSC centres in CEE 2009, but can be studied separately as well.

Net price (cena netto): 20000 Polish zloty

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